Cancellation and Refund Policy

We aim to provide a transparent and customer-friendly cancellation process. Please read the following terms carefully.

1. Canceling Before Shipment

You may cancel your order at no cost if it has not yet been shipped. To do so, please submit a cancellation request through our customer service channels. Once your request is approved, a full refund will be issued.

2. After Shipment

Once an order has been dispatched, it is no longer eligible for cancellation. If you no longer wish to keep the item, you may initiate a return after delivery by following the return instructions provided or contacting customer support.

3. Refund Processing

Processing Timeline: Refunds are typically processed within 1–5 business days after approval.

Payment Method: All refunds will be credited back to the original form of payment.

4. Need Help?

For any questions regarding order cancellations or refunds, please feel free to contact our support team. We are here to assist you.